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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 15, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name and email address
  • Phone number (optional)
  • Profile information and preferences
  • Trading simulation data and performance metrics

Automatically Collected Information

  • Device information and identifiers
  • Usage data and app interactions
  • Log data and technical information
  • Location data (with your permission)

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Provide and operate the MockTrade platform
  • Create and manage your account
  • Process your trading simulations and track performance
  • Send you updates, notifications, and educational content
  • Provide customer support and respond to inquiries
  • Improve our services and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent: When you explicitly agree to share information
  • Service providers: With trusted partners who help us operate our platform
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with mergers or acquisitions
  • Safety: To protect the safety of our users or the public

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Opt-out: Unsubscribe from marketing communications
  • Account settings: Control privacy settings in your account

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information, except for data we are required to retain by law.

7. Children's Privacy

MockTrade is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@mocktrade.com

Address: MockTrade Privacy Team
123 Tech Street
Bangalore, Karnataka 560001
India

MockTrade

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